Refund Policy – Cyprus Nails

At Cyprus Nails, we are committed to delivering a premium professional shopping experience. Please review our returns and refunds policy below.

---

Returns

We offer a 30-day return policy from the date of purchase.
If 30 days have passed, we are unable to offer a refund or exchange.

To be eligible for a return:

• Items must be unused, unopened, and in their original condition
• Items must be returned in original packaging
• Proof of purchase is required

Returns must be sent to:
Kozanis 5, Apt. 302
7102 Larnaca
Cyprus

---

Non-Returnable Items

Due to hygiene and professional-use standards, the following items cannot be returned:

• Opened or used products
• Personal care and sanitary items
• Selected health & beauty products
• Gift cards
• Downloadable products

---

Refunds

Once your return is received and inspected, you will be notified by email regarding approval.

If approved:

• Refunds are processed to your original payment method
• Processing times may vary depending on your bank or provider

---

Late or Missing Refunds

If you have not received your refund:

1. Check your bank account
2. Contact your credit card provider
3. Contact your bank

If the issue persists, please contact us at:
📧 lefkosia.bio@gmail.com

---

Sale Items

Only regular-priced items are eligible for refunds.
Sale items are non-refundable.

---

Exchanges

We replace items only if they are defective or damaged.

To request an exchange:
📧 Email: lefkosia.bio@gmail.com

Send returns to:
Kozanis 5, Apt. 302
7102 Larnaca
Cyprus

---

Gifts

If an item was marked as a gift:

• You will receive a store credit once the return is processed

If not marked as a gift:

• The refund will be issued to the original purchaser

---

Shipping Returns

• Customers are responsible for return shipping costs
• Shipping costs are non-refundable
• If a refund is issued, return shipping may be deducted

For items over €75, we recommend:

• Using a trackable shipping service
• Purchasing shipping insurance

We cannot guarantee receipt of returned items.

---

✨ Final Note

As a professional-only distributor, we maintain strict quality and hygiene standards to ensure the integrity of all products.