Shipping Policy

Last Updated: June 2026

This Shipping Policy explains how orders placed on CyprusNails.com are processed, shipped, and delivered.

CyprusNails.com is operated by Alex and Leon Ltd, trading as Bio Sculpture Cyprus.

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Order Processing

Orders are typically processed within 1–2 business days following payment confirmation.

Orders placed on weekends or public holidays will be processed on the next available business day.

During busy periods, promotional campaigns, product launches, or holidays, processing times may be slightly extended.

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Shipping Within Cyprus

We currently ship orders throughout Cyprus using ACS Courier.

Delivery options may include:

• ACS Courier Home Delivery

• Collection from ACS Courier Service Points (where available)

Estimated delivery times are typically:

• 1–3 business days for major cities and towns

• Additional time may be required for remote areas, public holidays, or peak periods

Delivery times are estimates only and are not guaranteed.

Orders are dispatched once payment has been successfully processed and prepared for shipment.

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Shipping Charges

We currently offer the following shipping rates within Cyprus:

• Free delivery on orders of €69 or more

• €6 flat-rate shipping fee for orders under €69

Shipping charges are automatically calculated and displayed during checkout before payment is completed.

From time to time, Cyprus Nails may offer special shipping promotions. Any promotional shipping offers will be clearly displayed on the website.

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Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation email containing tracking information provided by ACS Courier.

Tracking availability may vary depending on the delivery service selected.

Customers may also contact us directly regarding the status of their shipment.

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Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete.

Cyprus Nails is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete delivery information supplied by the customer.

Any additional shipping costs incurred due to incorrect information may be charged to the customer.

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Delivery Responsibility

Orders are considered delivered when they are:

• Delivered to the shipping address provided by the customer; or

• Collected from an ACS Courier Service Point selected by the customer.

Customers are responsible for collecting shipments promptly where collection services are used.

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Delivery Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

• Courier delays

• Weather conditions

• Public holidays

• Transportation disruptions

• Industrial action or strikes

• Force majeure events

Cyprus Nails shall not be liable for delays caused by third-party delivery providers.

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Lost or Damaged Parcels

If your order arrives damaged, please contact us as soon as possible and provide photographs of the packaging and affected products.

If you believe your parcel has been lost during transit, please contact us so that we can investigate with ACS Courier.

Claims relating to lost or damaged shipments should be reported within a reasonable time after the expected delivery date.

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International Shipping

International shipping availability, delivery times, and costs may vary depending on the destination.

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by local authorities outside Cyprus.

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Contact Us

For shipping-related enquiries, please contact:

Alex and Leon Ltd
Trading as Bio Sculpture Cyprus

61A Archbishop Makarios III Avenue
1070 Nicosia
Cyprus

📧 lefkosia.bio@gmail.com

🌐 www.cyprusnails.com